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    COVID-19 Update

     

    To our valued customers,

     

    As each day we hear more about the COVID-19 virus, our hygiene and health procedures have never been more important factors for all of us. Whilst we always maintain the appropriate hygiene and health procedures in all our stores, we have also reiterated and added further procedures throughout our stores to further improve the health and safety of our customers and staff members.

     

     

    Social Distancing: we have reminded our staff members to maintain 1 to 1.5 metres distance when consulting with our customers. Plus, our large-format store sizes mean that maintaining an appropriate space is easily managed within our stores.


    Staff health: we have reminded our staff members that if they feel any concern about their own personal health that they remain at home and seek medical assistance as necessary.


    COVID-19 and Packaging: All our products are safe and hygienic. The COVID-19 virus can only survive on packaging for up to 2 days. As all of our Beds n Dreams products have extensive distribution lead times, there is no risk of virus contamination from packaging.


    Mattresses: We have always maintained hygiene protocols via the use of disinfectant spray to refresh each mattress after a customer laid upon a mattress. These protocols remain in place to ensure mattresses are clean, fresh and hygienic for the next customer.


    Pillows: From week commencing Monday 23 March 2020, all stores will have disposable pillow covers available that will be used for each individual customer as they try pillows and mattresses. Additionally, we have always maintained hygiene protocols via the use of disinfectant spray to refresh each pillow after each customer visit. This will ensure pillows are clean, fresh and hygienic for the next customer.


    Reception Desks, Payment Terminals and other surfaces: our staff have been advised to more regularly use alcohol based hand sanitisers to clean and disinfect all surfaces, including service desks, merchant terminals, telephones, computers and personal items.


    Personal hygiene: our staff have been reminded to more regularly wash hands and avoid touching their face, mouth or eyes. Additionally, we recommend that our staff do not greet or conclude consultations with hand-shakes.


    Online purchases: the Beds n Dreams online purchase facility continues to remain a viable option for product purchases and home delivery.

     

    We are committed to doing everything we can to put the health and safety of our staff and our customers first. We will continue to follow advice from the Australian Government, Health organisations and the National Retail Association. Our stores will remain open and our staff remain committed to helping our customers obtain a better night’s sleep.

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      • Welcome to Beds n Dreams

        Beds N Dreams is an Australian owned and run bedding specialist with bedding and mattress stores across Australia. With over 30 years’ experience in the bedding industry that makes us experts in bedroom furniture in Perth, Adelaide, Melbourne, Sydney and Brisbane. Our team hand picks the best mattresses and bedroom suites to give our customers the perfect sleep. We have bed, mattress and bedding stores in Adelaide, South Australia, Brisbane, Queensland, Melbourne, Victoria, Perth, Western Australia, Sydney, NSW and Fyshwick, Canberra. Come and visit us today and let us help you find the perfect sleep and bedroom.

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